Privacy Policy

Introduction

This privacy and cookie policy was last updated on January 10, 2023.

Fastbest respects your privacy and processes your data in compliance with the General Data Protection Regulation (AVG). This privacy and cookie policy explains how Fastbest handles your personal data when you use its website(s) and services. Should you still have questions and/or remarks you can contact us by sending an e-mail to the following e-mail address: info@fastbest.be or via the contact information at the bottom of this privacy and cookie policy.

Personal data we process

Fastbest processes your personal data because you use its services and/or because you provide them yourself. Below you will find an overview of the personal data Fastbest processes:

  • First and last name;
  • E-mail address;
  • Phone number;
  • Other personal data that you actively provide for example in contact forms, correspondence or during telephone contact.

Processing the personal data is a necessary condition to enter into this agreement with you. Without this personal data Fastbest is not able to provide services to you as well as fulfill the other obligations of this agreement. You cannot enter into this agreement with Fastbest without providing the relevant personal data.

Special and/or sensitive personal data we process

Our website and/or services do not intend to collect information about website visitors who are under the age of 16. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities in order to avoid collecting information about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@fastbest.be and we will delete this information.

For what purpose and on what basis we process personal data

Fastbest processes your personal data for the following purposes:

  • Delivering our services to you;
  • Calling or emailing you when necessary to perform our services;
  • Informing you;
  • Identify yourself;
  • Compliance with legal obligations, such as your consent to the processing of certain personal data.

Insofar as the processing of personal data takes place on the basis of your consent, the customer always has the right to withdraw the consent given.

Automated decision-making

Fastbest does not make decisions based on automated processing about things that can have (considerable) consequences for persons. These decisions are made by computer programs or systems, without the presence of a human being (e.g. an employee of Fastbest).

How long we keep personal data

Fastbest will not keep your personal data longer than strictly necessary to realize the purposes for which your data is collected, unless there are legal obligations that require a longer retention period.

Sharing personal data with third parties

Fastbest shares your personal data with several third parties as necessary to execute the agreement and to comply with any legal obligation. These third parties may be located outside the EUR or EEA. Fastbest remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Fastbest uses technical and functional cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your convenience. They ensure that the website works properly and remember, for example, your preferences. You can opt out of cookies by configuring your internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.

Your rights regarding personal data

You have the following rights regarding your personal data:

  • You have the right to know why your personal data is needed, what happens to it and how long it is kept.
  • Right of access: you can request to see the data we process about you.
  • Right to rectification and supplementation: you have the right to supplement, correct, delete or block your personal data whenever you want.
  • If you give us consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
  • Right to data portability: you have the right to request all of your personal data from the controller and to transfer it in its entirety to another controller.
  • Right to object: you can object to the processing of your data. We comply with this unless there are legitimate reasons for processing.

To exercise these rights, please contact us. This can be done by sending an email to the following email address: info@fastbest.be or through the contact information at the bottom of this privacy and cookie policy. Fastbest will respond to your request as soon as possible, but in any case within four weeks. If you have a complaint about how we handle your data, we would like to hear it, but you also have the right to file a complaint with the Belgian Data Protection Authority(contact@apd-gba.be).

How we secure personal data

Fastbest takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us by sending an email to the following email address: info@fastbest.be or via the contact information at the bottom of this privacy and cookie policy.

Changes to this privacy and cookie policy

This privacy and cookie policy may change from time to time. Fastbest will publish these changes on its website. Changes of minor importance may be made at any time. We will never use your personal data for other than agreed purposes without your permission.

Contact information

Fastbest
Website: www.fastbest.be
E-mail: info@fastbest.be
Address: Steenweg Op Blaasveld 67a, 2801 Heffen
VAT number: VATBE0441496983